The 9 Service Languages | Intensive Session Wrap Up Thoughts

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On Sunday, I wrapped up my first small group FULL INTENSIVE workshop that spanned 6+ hours over the course of 2 days. Anyone who has sat through my Intro class knows, The 9 Service Languages is a fucking BIG IDEA! When I first launched my class, I naively believed it could be tackled in a typical 90-minute or 2-hour session. I quickly learned that was impossible and that few platforms (cons, orgs, mtgs) had the ability to hold space for me and attendees to get DEEP in the weeds of WIITWD as it relates to Service. I am PROFOUNDLY HONORED that @S-O-C—the Service Oriented Conference—reached out to me earlier this year to be a part of their inaugural Intensive Program. They were the perfect partner with the perfect target audience for an Intensive of The 9 Service Languages of Authority Transfer Relationships/Dynamics. The session allowed me to work with a small group as we got our hands dirty, dissecting where, when, how, and why we do Service and considered ways to adjust, tweak, evol...
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CLASS WRITE-UP | Con Hospitality: Creating a Welcoming Experiences | Pre-Conference Event Staff Training

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Title | Con Hospitality: Creating a Welcoming Experiences | Pre-Conference Event Staff Training

Format | Lecture-Based Presentation with Slide Deck & Interactive Team Activities - Menti Polling & JamBoard

Duration | ~ 60m

Target Audience | Beginner-Intermediate-Advanced 
  • Event Board Members & Leadership | Producers, Co-Producers
  • Conference Committees | Chairs, Co-Chairs
  • Event Organizers/Staff
  • Can also be offered to Volunteer Teams
Description | Conference teams a month before the event are a hive of activity: gathering the last of the equipment and supplies, the final coordination with the fleet of volunteers or speakers, and the last run through of the various checklists. As we juggle ALL the details, it’s easy to lose sight of our primary objective—a seamless event that leaves everyone feeling like they come home to their chosen family. Let’s take an hour to pause and refocus as a team on the basics and nuances needed to create that one-of-a-kind welcome home feeling no matter what vital role you play during the event.  Session attendees will co-create their Hospitality Action Map. 

Note | This class is a part of DominaKat's passion project—The Ally~Advocate~Warrior Project—which also offers educational programming, organizational assessment and consulting services, as well as survey/data analysis. 

Agenda |
  • About this Class
  • Event Goals
  • A Look at Our Community
  • Needs of Attendees
  • Team Action Mapping 

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On Sunday, I wrapped up my first small group FULL INTENSIVE workshop that spanned 6+ hours over the course of 2 days. Anyone who has sat through my Intro class knows, The 9 Service Languages is a fucking BIG IDEA! When I first launched my class, I naively believed it could be tackled in a typical 90-minute or 2-hour session. I quickly learned that was impossible and that few platforms (cons, orgs, mtgs) had the ability to hold space for me and attendees to get DEEP in the weeds of WIITWD as it relates to Service. I am PROFOUNDLY HONORED that @S-O-C—the Service Oriented Conference—reached out to me earlier this year to be a part of their inaugural Intensive Program. They were the perfect partner with the perfect target audience for an Intensive of The 9 Service Languages of Authority Transfer Relationships/Dynamics. The session allowed me to work with a small group as we got our hands dirty, dissecting where, when, how, and why we do Service and considered ways to adjust, tweak, evol...
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